The I.S. Department has 10 cities across Asia, with direct staff reporting, providing its customers with a single point of contact and a regional service scope.
The Solution
Regional Scope
ISD is incorporated in eight different countries across the Asia Pacific region, allowing ISD to be the solution on the ground in each country with its own direct management and support teams.
With over 30 years’ experience helping its customers design, implement and support information systems, ISD has the knowledge, skills and experience to help you with your systems support needs across the Asia-Pacific region and beyond.
ISD has its own unique Block Model support solution, enabling us to scale the amount of support based on size and need in each country for efficient, cost-effective solutions.
Our local management and many of our local teams speak English as well as local languages natively, helping to facilitate efficient communication. Our local teams act as our customers’ eyes, ears and hands on the ground in each country of support.
Our regional teams work closely with each other, as well as with our customers’ support teams, to provide efficient solutions while maintaining standards and support stability.